Blogs and wikis can generate goodwill and are thus good public relations tools.
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Q46: An effective technique when writing a persuasive
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Q48: Persuasive _ letters, also called complaint letters,
Q49: Persuasive requests are generally more effective when
Q50: Testimonials used in your online sales message
Q52: You should place the request for action
Q54: Although many companies use blogs and wikis
Q55: The opening of a sales letter is
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