As employees conduct more business using instant messaging, they should send messages that are informal, conversational, and
A) professional.
B) streamlined (e.g., using abbreviations such as ur for you are).
C) casual, including low-level language.
D) filled with slang and jargon.

Question

Quizplus · Accepted Answer

Of these options, only "professional" is correct. Avoid the other options because they include sloppy or unprofessional qualities.

As Employees Conduct More Business Using Instant Messaging, They Should