Today's businesses increasingly use e-mail and instant messaging for conducting business, but hard-copy memos are still written for messages that require persuasion, permanence, and formality.

Question

Quizplus · Accepted Answer

Although technology has increased the use of e-mail and instant messaging, it is true that business must still use hard-copy memos in cases that require persuasion, permanence, and formality.

Today's Businesses Increasingly Use E-Mail and Instant Messaging for Conducting