A good business strategy is to grant all customer claims, even if they're unjustified or unreasonable.

Question

Quizplus · Accepted Answer

Granting all customer claims, even if they are unjustified or unreasonable, can lead to unnecessary expenses and can harm the financial viability of the business. It is better to assess each claim based on its merit and respond accordingly. Providing solutions and compensations for valid claims can help build customer loyalty and trust, but it is not necessary to comply with every demand without justification.

A Good Business Strategy Is to Grant All Customer Claims