Question 1

How should the following sentence be classified? David applied with several large high-tech companies he also applied with some small start-ups.

Accepted Answer

This is a fused or run-on sentence because it combines two complete thoughts without proper punctuation. A possible correction could be "David applied with several large high-tech companies. He also applied with some small start-ups."

Question 2

Choosing an appropriate channel for your business message depends on the importance of the message, feedback needed, necessity of a permanent record, cost of the channel, confidentiality and sensitivity of the message, and

Accepted Answer

The degree of formality required is an important factor to consider when choosing a channel for business messages because it will impact the tone and language used in the message. Different channels have different levels of formality, so it is important to choose one that aligns with the desired tone of the message. The other options (B, C, and D) do not provide as relevant information for choosing a channel.

Question 3

Which of these is the most accurate statement about communication skills in today's workplace?

Accepted Answer

The answer of Which of these is the most accurate...

Question 4

Jacqueline began her memo with background information and explanations before announcing a reduction in insurance coverage. The pattern Jacqueline used is called

Accepted Answer

The answer of Jacqueline began her memo with background information...

Question 5

Which of the following sentences best demonstrates the "you" view?

Accepted Answer

The answer of Which of the following sentences best demonstrates...

Question 6

The communication process begins when

Accepted Answer

The answer of The communication process begins when
...

Question 7

Which is the least accurate statement about today's workplace?

Accepted Answer

The answer of Which is the least accurate statement about...

Question 8

Shipping clerk Christina included this sentence in her message to a customer: Pertaining to your returns, we must verify the shipping numbers and lot codes of all outstanding merchandise prior to issuance of a refund. This sentence is an example of

Accepted Answer

The answer of Shipping clerk Christina included this sentence in...

Question 9

Which of the following is the best advice for proofreading long, complex documents?

Accepted Answer

The answer of Which of the following is the best...

Question 10

Which of the following uses active voice in a complete sentence?

Accepted Answer

In option D, the subject (a few unhappy customers) is performing the action (criticized), making it a sentence in active voice.

Question 11

In a conversation with someone from another culture, you can reduce misunderstandings by using simple English, speaking slowly and clearly, and

Accepted Answer

Following up in writing can clarify any misunderstandings and provide a record that both parties can refer to later on. It can also help to ensure that all important details have been covered and agreed upon. While using simple English, speaking slowly and clearly, and accepting affirmations are helpful in reducing misunderstandings, following up in writing is the most effective way to ensure clear communication. Therefore, option D is the best choice.

Question 12

During the prewriting phase of the writing process, you should

Accepted Answer

The answer of During the prewriting phase of the writing...

Question 13

If you have any questions, please do not hesitate to ask is an example of

Accepted Answer

The answer of If you have any questions, please do...

Question 14

Revising means

Accepted Answer

The answer of Revising means
...

Question 15

Collecting information before composing a business message helps the writer to

Accepted Answer

Collecting information before composing a business message helps the writer shape the message by ensuring that all relevant information is included and organized in a logical manner. This can lead to clear and effective communication with the intended audience. While identifying transitional expressions, developing a sprint writing technique, and creating unified sentences and coherent paragraphs are all important aspects of writing a business message, they are secondary to the importance of shaping the message through thorough research and organization.

Question 16

Which of the following sentences avoids noun conversion?

Accepted Answer

The answer of Which of the following sentences avoids noun...

Question 17

Which of the following best demonstrates concise writing?

Accepted Answer

Explanation: Option C is the most concise, directly stating the requirement and its implication without unnecessary words.

Question 18

In preparing business messages, your writing needs to be economical, persuasive, audience oriented, and

Accepted Answer

Purposeful writing ensures that the message has a clear objective and is focused on achieving a specific goal.

Question 19

Which of the following is an independent clause?

Accepted Answer

The answer of Which of the following is an independent...

Question 20

Several barriers may cause poor listening. Which of the following is a physical barrier?

Accepted Answer

The answer of Several barriers may cause poor listening. Which...

Quiz 15: Document Formats