A salesperson at Best Buy tells Patrick Dunnavan that the Sony Notebook is one of the most reliable computer notebooks ever made.Patrick,however,has just heard about a second Sony recall for this model because of overheating.His most likely response will be to
A) buy the Sony.
B) forget the information from the salesperson.
C) ignore the recall as a fluke.
D) focus on positive aspects of the Sony.
E) cease shopping for a computer notebook at this time.

Question

Quizplus · Accepted Answer

Patrick is likely to disregard the salesperson's claim due to the recall information, which contradicts the reliability claim.

A Salesperson at Best Buy Tells Patrick Dunnavan That the Sony