Based on your reading of the chapter case, which of the following did Datacard implement to increase revenue, customer satisfaction, operational efficiency, and employee productivity?
A) CAD
B) BPR
C) TQM
D) Benchmarking
E) Value chain analysis

Question

Quizplus · Accepted Answer

Datacard implemented Business Process Reengineering (BPR) to increase revenue, customer satisfaction, operational efficiency, and employee productivity. The case mentions that they streamlined their production process, redesigned their products, and focused on customer needs to achieve these goals. The other options mentioned (CAD, TQM, Benchmarking, and Value chain analysis) were not specifically mentioned or implemented by Datacard in the case.

Based on Your Reading of the Chapter Case, Which of the Following