Question 1

The enormous volume of data generated by Internet activity, such as web traffic, email, and social media is referred to as:

Accepted Answer

The term "big data" is used to describe the vast amount of data generated from various sources, including web traffic, social media, email, and more. This data can be tricky to process and analyze due to its size and complexity.

Question 2

What percent of U.S. businesses have some form of remote work program?

Accepted Answer

According to a 2019 survey by Owl Labs, 55% of U.S. businesses have some form of remote work program. This indicates that remote work has become a widespread practice in the U.S. labor market.

Question 3

An example of a business using information systems for supplier intimacy is:

Accepted Answer

JCPenney's information system allows for contract manufacturers to have visibility into what garments have been sold and need to be replaced, which creates closer relationships and better communication with their suppliers. This is an example of supplier intimacy in the context of an information system.

Question 4

A firm that must invest in a new information system in order to comply with federal legislation is investing to achieve which of the following business objectives?

Accepted Answer

Investing in a new information system to comply with federal legislation is a necessary investment for a firm to ensure its survival. Failure to comply with the legislation can result in legal consequences, fines, and loss of business reputation. Thus, compliance with these regulations becomes a critical requirement for the survival of the firm.

Question 5

What percent of the Fortune 500 companies uses Twitter to communicate with their customers?

Accepted Answer

As of my last update in 2023, approximately 80 percent of Fortune 500 companies use Twitter to communicate with their customers. This high adoption rate reflects the platform's effectiveness in reaching and engaging with a broad audience.

Question 6

Which business objective were competitors seeking when they rushed to provide ATMs as well after Citibank introduced the first ATMs in New York?

Accepted Answer

Competitors rushed to provide ATMs to ensure survival in the market, as not offering such a service could lead to losing customers to Citibank, which had already introduced this innovative banking convenience.

Question 7

Telepresence is an example of which of the following?

Accepted Answer

Telepresence is a technology that enables virtual meetings, allowing individuals to communicate and collaborate with each other even when they are in different geographical locations. It falls under the category of virtual meetings.

Question 8

Which of the following is an example of a business using information systems to create new products and services?

Accepted Answer

Apple's creation of the iPad is an example of using information systems to create new products and services.

Question 9

In 2015, what percent of Internet users will access the web through mobile devices?

Accepted Answer

According to a report by eMarketer, in 2015, more than 60% of Internet users will access the web through mobile devices.

Question 10

To make sure they stock clothes that their customers will purchase, a department store implements a new application that analyzes spending levels at their stores and cross-references this data to popular clothing styles. Which of the following business objectives is this information intended to support?

Accepted Answer

The application is intended to enhance customer intimacy by aligning the store's inventory with customer preferences and spending habits, thereby fostering a closer relationship with customers.

Question 11

The six important business objectives of information system investment include all of the following except:

Accepted Answer

While employee morale is certainly important for a successful business, it is not considered one of the primary business objectives of information system investment. The six main objectives are: achieving operational excellence, developing new products and services, improving decision making, gaining competitive advantage, ensuring survival, and enhancing customer and supplier intimacy.

Question 12

As discussed in the chapter opening case, the San Francisco Giants are taking advantage of wireless technology to do which of the following?

Accepted Answer

The San Francisco Giants are using wireless technology to enhance fan experience by providing free WiFi, a mobile app with seat and concession stand location features, and interactive experiences through tablets and virtual reality.

Question 13

All of the following are new technology-related trends in MIS except:

Accepted Answer

Cloud computing, big data, IoT, and the mobile digital platform are all well-established technology-related trends in MIS. However, co-creation of business value is not a new trend and has been a strategy utilized by businesses for many years.

Question 14

Which of the following statements is not true?

Accepted Answer

The statement that worldwide expenditures for information were around $1 trillion is not true. The actual figure for worldwide expenditures on information technology is typically much higher.

Question 15

Walmart exemplifies the power of information systems coupled with excellent business practices and supportive management to achieve which of the following?

Accepted Answer

The answer of Walmart exemplifies the power of information systems...

Question 16

A firm that invests in an information system because it is a necessity of doing business does so because it is seeking to achieve which of the following business objectives?

Accepted Answer

Investing in an information system as a necessity for doing business is typically done to ensure the survival of the firm. Without a necessary system in place, the firm could face difficulties or inability to conduct business operations effectively.

Question 17

Verizon's implementation of a web-based digital dashboard to provide managers with real-time information, such as customer complaints, is an example of:

Accepted Answer

Verizon's web-based digital dashboard provides managers with real-time information, which helps in improved decision making. This enables managers to make decisions quickly and effectively, giving them an edge in a highly competitive market.

Question 18

Journalist Thomas Friedman's description of the world as "flat" refers to:

Accepted Answer

Friedman's "flat" world concept refers to the leveling of the playing field in terms of economic and cultural advantages, where developing countries can compete more equally with developed countries due to globalization and technological advancements.

Question 19

All of the following describe the effects of globalization except:

Accepted Answer

Globalization typically leads to decreases in operating costs through accessing low-cost suppliers and outsourcing, as well as the replication of successful business models in multiple countries. However, transaction costs may increase as businesses must navigate different legal, cultural, and economic environments.

Question 20

Approximately how many adult Americans are online?

Accepted Answer

According to a 2021 survey by the Pew Research Center, 227 million adult Americans use the internet. This represents 88% of the adult population in the United States. Therefore, Choice E is the correct answer.

Quiz 1: Business Information Systems in Your Career