Select the appropriate interventions to discourage verbal abuse between physicians and nurses. Select all that apply.

Question

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1. Identification of the problem is essential. Sometimes this intervention can stop beginning abuse.
2. It is important for nurses to understand more about the physician's role and role strain and for physicians to understand more about the nurse's role and role strain.
3. The leader of this group should be the same as the participants. If the sessions are held jointly, there should be both a nurse and a physician as leaders.
4. This is not a good solution to the problem. If the nurse is innocent in the situation, the behavior will not stop. If the nurse is not innocent in the situation, the behavior is likely to continue at the next job.
5. Educating and setting clear expectations is essential. Reporting guidelines are also important.

Select the Appropriate Interventions to Discourage Verbal Abuse Between Physicians