After a new management company took over the operations of a hospital many changes in policy were made. The nurse manager overhears a conversation in the break room that included comments such as, "I don't know why I even try" and "No one pays any attention to us anyway." What results of these feelings should the nurse manager watch for on the unit? Select all that apply.

Question

Quizplus · Accepted Answer

1. These statements, in light of the situation, indicate a feeling of powerlessness. In that case, staff often will not be as creative in problem solving.
2. These statements indicate powerlessness, which can lead to deterioration in morale.
3. These statements indicate powerlessness, which is very contagious and creates a feeling of unrest on the nursing unit. Even nurses who are not vocal about the issues may feel hesitant and unsure. This results in these nurses being less likely to make changes as well.
4. These statements indicate powerlessness. New staff members very quickly adopt this feeling along with the remaining staff.
5. These statements indicate powerlessness, which can change the culture of the unit, the department, and the organization.

After a New Management Company Took Over the Operations of a Hospital