Which options illustrate an open communication environment? Select all that apply.
A) The nurse manager gives staff time to respond to questions.
B) The nurse manager reinforces positive behaviors.
C) The nurse manager often shares critical information about the unit with nurses and asks them to keep it a secret.
D) The nurse manager makes false inferences about information.
E) Communication skills are included in the performance evaluations of all staff.
Correct Answer:
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