The hospital's quality improvement department focuses on measuring structure, process, and outcomes and identifying errors and hazards in the care provided. What other foci should the department develop to become an effective quality improvement program? Select all that apply.

Question

Quizplus · Accepted Answer

1. Assessing current practices and comparing them with relevant better practices elsewhere is a means of identifying opportunities for improvement.
2. Designing and testing interventions to change the process of care can improve quality and is part of an effective QI department.
3. While this is an important aspect of healthcare administration, it is not the major work of a QI program.
4. Both acting as an effective member of an interprofessional team and working to improve the quality of one's own performance through self-assessment and personal change are important aspects of quality improvement. An effective QI department will serve to encourage these activities.
5. This is the work of the human resources department.

The Hospital's Quality Improvement Department Focuses on Measuring Structure, Process