Organizational conflict is always dysfunctional, because it is an unanticipated or unintended consequence of formal structure and procedures.

Question

Quizplus · Accepted Answer

While organizational conflict can certainly be dysfunctional and have negative consequences, it is not always the case. In some situations, conflict can be functional and lead to positive outcomes such as innovation and improved decision-making. Additionally, not all conflict is an unanticipated consequence of formal structure and procedures. Conflict can arise for a variety of reasons, including interpersonal differences and competing goals.

Organizational Conflict Is Always Dysfunctional, Because It Is an Unanticipated