Question 1

Task support increases group cohesion and helps motivate team members.

Accepted Answer

The answer of Task support increases group cohesion and helps...

Question 2

The most effective reward systems for a team is to make it completely team-based and not reward individual performance.

Accepted Answer

Effective reward systems often combine both team-based and individual performance rewards to motivate all members and recognize individual contributions, ensuring a balanced approach to motivation and performance enhancement.

Question 3

The key to obtaining and using feedback is to create:
A)A safe environment.
B)Cohesion.
C)A critical environment.
D)Strong leadership.
E)None of the above.

Accepted Answer

Creating a safe environment is crucial for obtaining and using feedback. If employees feel comfortable and safe providing honest feedback, then leaders can utilize that information to improve processes and make necessary changes. A critical or hostile environment would discourage employees from sharing honest feedback. Cohesion and strong leadership are important as well but are not the primary keys to obtaining and using feedback.

Question 4

Social support behaviors are not related to team performance.

Accepted Answer

Social support behaviors have been found to have a positive impact on team performance, as they promote positive team dynamics, communication, and collaboration. Studies have shown that teams with high levels of social support behaviors display better decision-making, problem-solving, and creativity.

Question 5

Task-related behaviors are more important than social behaviors in a team.

Accepted Answer

Both task-related behaviors and social behaviors are important in a team. Task-related behaviors ensure that the team achieves its goals efficiently, while social behaviors are crucial for maintaining a positive team dynamic, fostering collaboration, and ensuring team members are motivated and satisfied.

Question 6

The "sucker effect" occurs when people feel they are not valued by the team.

Accepted Answer

The "sucker effect" occurs when individuals reduce their effort because they believe others are free-riding and they do not want to be taken advantage of by contributing more than their fair share.

Question 7

For project teams, role problems often appear to worsen near the end of the project.

Accepted Answer

This is because there may be increased pressure to complete tasks and meet deadlines, which can lead to conflicts and tensions between team members. Additionally, as the project nears completion, some team members may feel less invested or motivated, which can also contribute to role problems.

Question 8

Social loafing is more likely to occur when tasks are challenging.

Accepted Answer

Social loafing is more likely to occur in easy or uninteresting tasks where individual efforts are less noticeable, leading to a decrease in effort as individuals expect others to contribute more.

Question 9

Group cohesion can reduce stress of members.

Accepted Answer

Group cohesion refers to the extent to which group members feel connected, supportive, and loyal to one another. When group cohesion is strong, members tend to experience less stress because they feel a sense of belonging and social support. They may also feel more confident in their abilities and more motivated to work together toward common goals, which can reduce the stress of individual members.

Question 10

Members are more likely to multi-task during virtual meetings than in face-to-face ones.

Accepted Answer

Since members are not present physically in virtual meetings, they may be tempted to check emails or work on other tasks while participating in the meeting, thereby engaging in more multitasking behavior than in a face-to-face meeting where physical presence demands more attention.

Question 11

As multi-tasking is more prevalent in virtual teams, a way to address this problem is to:
A)Use a facilitative process that encourages members to actively contribute.
B)Design short and focused agendas.
C)Evoking members on a regular basis during the meeting.
D)Prior to the meeting, discuss objective with members.
E)All of the above.True/False

Accepted Answer

All of the options listed can help address the problem of multitasking in virtual teams. Using a facilitative process encourages active participation, short and focused agendas help keep the discussion on track, evoking members regularly ensures their attention, and discussing objectives beforehand ensures everyone is on the same page. Using all of these strategies together can help improve the effectiveness of meetings in virtual teams.

Question 12

Transactive memory and mental models are one and the same.

Accepted Answer

Transactive memory and mental models are related concepts, but they are not the same thing. Transactive memory refers to the way in which groups or teams collectively remember, store, and retrieve information. Mental models, on the other hand, are cognitive frameworks that individuals use to interpret and make sense of the world around them. While both concepts are important for understanding how people collaborate and communicate effectively, they are distinct constructs.

Quiz 4: Understanding the Basic Team Processes