Finn Was Asked to Speak to College Students About His

Finn was asked to speak to college students about his own experience in the university's "Study Abroad" program. His monotone voice and unenthusiastic delivery style, however, cause listeners to tune out. Finn's loss of credibility can best be attributed to

A) using language that separated him from his audience.
B) not adapting his message to the listeners' frame of reference.
C) not matching his level of dynamism to the demands of the situation.
D) not citing sources and their qualifications up front.