The employees of Flamingo Inc., a greeting card company, focus on providing unmatched customer satisfaction. Unlike its competitors, the employees of Flamingo take the time to listen to the needs of individual customers and design custom-made cards upon request. The customers of Flamingo state that the company provides a large variety of affordable products to choose from. The company has won many awards for providing complete customer satisfaction. In this scenario, which of the following does Flamingo Inc. provide to its customers?
A)Backward integration
B)Switching costs
C)Complementary products
D)Unique value

Question

Quizplus · Accepted Answer

Flamingo Inc. provides unique value to its customers by offering custom-made cards and focusing on customer satisfaction, which sets it apart from its competitors.

The Employees of Flamingo Inc