Question 1

Organizational behavior can be described as a(n)________ discipline because the field of study is directed toward how to change and improve organizations and the people in them rather than solely focusing on theoretical issues.
A) Positive
B) Interdisciplinary
C) Applied
D) Qualitative

Accepted Answer

C) Organizational behavior is an applied field that focuses on improving different aspects of organizational functioning.

Question 2

The objective of ________ learning is to recall and demonstrate basic knowledge, concepts, terms, and theories associated with organizations.
A) Practice-based
B) Interpretive-based
C) Experience-based
D) Performance-based

Accepted Answer

D) The performance-based approach to learning serves to build a foundation of basic concept knowledge that can then be built on to become practical for resolving situations. Key components of this approach include examining the major theories and gaining an understanding of the vocabulary and concepts.

Question 3

The ________ approach to learning prepares you to understand how to handle situations you encounter in the workplace.
A) Performance-based
B) Practice-based
C) Interpretive-based
D) Experience-based

Accepted Answer

B) The practice-based approach to learning focuses on the application of knowledge utilizing high fidelity simulations and cases combined with self-reflection to prepare the learner for the complex situations that might be encountered in the workplace.

Question 4

Which of the following is not one of the four organizational processes?
A) Individual
B) Interpersonal
C) Organizational
D) Corporate

Accepted Answer

D) The four organizational processes are individual, leading and leadership, interpersonal, and organizational.

Question 5

One aspect that is present in all organizations is ________.
A) Working toward achieving a goal
B) People interacting with each other
C) An organizational structure
D) Shared responsibility

Accepted Answer

B) Organizations can differ on a myriad of different traits, but one constant is that there will be people interacting.

Question 6

Contemporary organizations can be found in any industry and are constantly adapting to new challenges but they all share some similarities. All of the following are common characteristics of contemporary organizations except ________.
A) Measuring and using data to guide decision making
B) Needing individual and team performance
C) Diminished value on long-term relationships with employees
D) All of the above are characteristics of contemporary organizations

Accepted Answer

D) Characteristics of contemporary organizations include the increased use of quantitative measurements to aid in decision making and using both individuals and teams. Contemporary organizations are also placing less value on long-term relationships with employees. Other common characteristics in contemporary organizations are the pressure to achieve complex goals, greater competition across the organization, action orientation, multicultural membership, coordination of work across distance and time, and operating in an unpredictable and ever-changing environment.

Question 7

A community of practice type of contemporary organization displays which of the following characteristics?
A) Shared effort to accomplish a goal
B) Focus on doing social good
C) Interaction about the same topic
D) Shared leadership

Accepted Answer

C) The community of practice type of organization contains individuals who share and interact about a common interest without a particular goal or formal organizational structure.

Question 8

A bakery is evaluating several new product ideas. They conducted focus groups and conducted individual participant interviews. What is the bakery's approach to researching their new products?
A) Interview method
B) Group evaluation method
C) Qualitative method
D) Quantitative method

Accepted Answer

C) The bakery is taking a qualitative approach to evaluate their new products. This method gathers specific details about the samples and what they could change to improve them. The results of their study will be very informative and specific for the samples they evaluated.

Question 9

How can you personally benefit from the study of organizational behavior? Describe five ways that studying organizational behavior benefits you.

Accepted Answer

The answer of How can you personally benefit from the...

Question 10

As a student, you may find the ________ approach to learning easier because you are asked to relate and apply the concepts to your personal and workplace experiences.
A) Practice-based
B) Experience-based
C) Interpretive-based
D) Performance-based

Accepted Answer

A) The practice-based approach to learning asks students to consider how the concepts have manifested in their lives and apply the concepts to their personal and professional lives.

Question 11

We are interested in improving the functioning of organizations because of the positive impact on employees' ________.
A) Physical and mental well-being
B) Productivity
C) Creativity
D) All of the above

Accepted Answer

D) Organizations don't function in isolation and when an organization functions well, the effects on the employees can be significant and can affect employees in many different ways. This relationship also exists when an organization is functioning poorly resulting in negative impacts on these factors. An organization that functions well will benefit the health, well-being, creativity, and productivity of its employees.

Question 12

As a result of the ________ approach to learning, you will be able to understand the relationships and interactions among different concepts and articulate how concepts function in the organizational setting.
A) Experience-based
B) Performance-based
C) Interpretive-based
D) Practice-based

Accepted Answer

C) The interpretive-based approach to learning builds on the basic content knowledge about a subject and allows you to understand the concepts at a higher level, including the interconnectedness of the concepts and the strengths and weaknesses of different theories or courses of actions.

Question 13

Which of the following behaviors does organizational behavior seek to understand, solve, or prevent?
A) Absenteeism
B) Effectiveness
C) Job satisfaction
D) Organizational citizenship behaviors

Accepted Answer

A) Absenteeism is a negative organizational outcome that organizational behavior studies in an attempt to understand why it happens, solve its cause and prevent it from happening.

Question 14

You can apply your knowledge of organizational behavior when you are ________.
A) A CEO
B) A manager
C) A front line employee
D) All of the above

Accepted Answer

D) No specific job position is required in order to use organizational behavior concepts and you don't even need to be in a workplace. Many concepts can be useful in daily life such as improving your decision making, improving your problem solving, and improving your personal well-being. Some organizational behavior concepts are useful when dealing with people whether you are in or outside of the workplace. These factors include identifying ways to motivate others, understanding human behavior, and developing your leadership skills. Thus, you can utilize what you learn about organizational behavior in a variety of capacities, not just at work or in a certain organizational position.

Question 15

If we were interested in studying an organization from a financial perspective, which of the following would we analyze?
A) Supply and demand
B) Company stock
C) Cash flow
D) External market influences

Accepted Answer

C) Financial analyses of organizations would employ an analysis of cash flow as an informative measure of how the organizations function. Supply and demand would be a factor to consider from an economics perspective and looking at the external market forces would be a factor in a strategic or marketing analysis.

Question 16

The focus of organizational behavior is on ________.
A) Productivity
B) People in organizations
C) Leading and leadership processes
D) Efficiency

Accepted Answer

B) Organizational behavior studies organizations, but the focus is on the people in those organizations. Factors that are studied in organizational behavior are the productivity and efficiency of employees, but the people themselves are the center of attention for the field.

Question 17

Which of the following is a positive organizational outcome?
A) Low turnover intention
B) Counterproductive work behavior
C) Incivility
D) Sabotage

Accepted Answer

A) Low turnover intention is a positive organizational outcome that an organization might seek to achieve because employees do not plan to leave the organization, and this is generally beneficial for the employees and the organization.

Question 18

You can personally use concepts from organizational behavior to improve all of the following except ________.
A) Computer skills
B) Develop yourself as a leader
C) Identify ways to motivate others
D) Learn skills that employers find important for the contemporary workplace

Accepted Answer

A) There are many concepts in organizational behavior that can help you personally. Some of the ways are learning what employers find important in contemporary workplaces, improving your understanding of how organizations function, identify ways to motivate others, improve your understanding of human behavior, evaluate and execute different forms of decision making, learn how you fit into the broader organization, understand how organizations can contribute to social good and be profitable, navigate the ethical and performance-based challenges of contemporary organizations, develop yourself as a person and leader, improve your overall well-being at work and beyond, understand ways you contribute to your organization, solve problems, and match your preferences to learning organizational behavior.

Question 19

Which of the following is not one of the three levels of organizational behavior?
A) Individual
B) Interpersonal
C) Organizational
D) Group or team

Accepted Answer

B) The three levels of organizational behavior are individual, group or team, and organizational.

Question 20

Which of the following organizational processes would describe the pattern of interactions among individuals that includes groups and teams, negotiation, and communication and diversity?
A) Individual processes
B) Interpersonal processes
C) Organizational processes
D) Group or team processes

Accepted Answer

B) Interpersonal processes refers to the pattern of interactions among individuals that includes groups and teams, negotiation, and communication and diversity.

Quiz 1: Introduction to Organizational Behavior

Organizational behavior can be described as a(n) ________ discipline because the field of study is directed toward how to change and improve organizations and the people in them rather than solely focusing on theoretical issues.

The objective of ________ learning is to recall and demonstrate basic knowledge, concepts, terms, and theories associated with organizations.

The ________ approach to learning prepares you to understand how to handle situations you encounter in the workplace.

Which of the following is not one of the four organizational processes?

One aspect that is present in all organizations is ________.

Contemporary organizations can be found in any industry and are constantly adapting to new challenges but they all share some similarities. All of the following are common characteristics of contemporary organizations except ________.

A community of practice type of contemporary organization displays which of the following characteristics?

A bakery is evaluating several new product ideas. They conducted focus groups and conducted individual participant interviews. What is the bakery's approach to researching their new products?

How can you personally benefit from the study of organizational behavior? Describe five ways that studying organizational behavior benefits you.

As a student, you may find the ________ approach to learning easier because you are asked to relate and apply the concepts to your personal and workplace experiences.

We are interested in improving the functioning of organizations because of the positive impact on employees' ________.

As a result of the ________ approach to learning, you will be able to understand the relationships and interactions among different concepts and articulate how concepts function in the organizational setting.

Which of the following behaviors does organizational behavior seek to understand, solve, or prevent?

You can apply your knowledge of organizational behavior when you are ________.

If we were interested in studying an organization from a financial perspective, which of the following would we analyze?

The focus of organizational behavior is on ________.

Which of the following is a positive organizational outcome?

You can personally use concepts from organizational behavior to improve all of the following except ________.

Which of the following is not one of the three levels of organizational behavior?

Which of the following organizational processes would describe the pattern of interactions among individuals that includes groups and teams, negotiation, and communication and diversity?