Question 1

Which of the following is an encoder?
A) writer
B) listener
C) reader
D) audience

Accepted Answer

An encoder is someone who creates a message or information in a particular code or format, such as a writer who uses language to encode their ideas into written form. A listener, reader, and audience are not typically considered encoders.

Question 2

Information with which we introduce messages before we send them is called
A) feedback.
B) encoding.
C) feedforward.
D) psychological noise.

Accepted Answer

Feedforward is the information or cues we provide to our audience before sending a message to help them understand our intention and context. It helps reduce confusion and improve the chances of a successful communication exchange. Feedback refers to the response or reaction we receive after sending a message. Encoding is the conversion of our thoughts and ideas into a form that can be sent through a communication channel. Psychological noise refers to mental distractions or biases that affect the sender or receiver's ability to understand or process a message.

Question 3

Which of the following is NOT an example of semantic noise?
A) different languages
B) hearing impairments
C) jargon
D) giving words different meanings than the speaker intended

Accepted Answer

Hearing impairments are an example of physical noise, not semantic noise. Semantic noise involves barriers to communication related to language, meaning, and symbols. Different languages, jargon, and giving words different meanings than intended are all examples of semantic noise.

Question 4

"People from the west coast are all hippies" is an example of which kind of noise?
A) physical
B) psychological
C) semantic
D) paranoia

Accepted Answer

This statement is an example of psychological noise, as it involves a stereotype or prejudgment that can interfere with the understanding and interpretation of a message. Psychological noise refers to biases, prejudices, emotions, and attitudes that can affect how we perceive and communicate with others.

Question 5

The five purposes of interpersonal communication are:
A) learning, playing, helping, connecting, and persuading
B) learning, helping, sensing, analyzing, and persuading
C) relating, playing, learning, comparing, and helping
D) influencing, helping, learning, playing, relating

Accepted Answer

The five purposes of interpersonal communication are influencing (persuading), helping, learning, playing, and relating. These purposes cover a wide range of interactions and goals in communication, including exchanging information, building relationships, providing support, and influencing others.

Question 6

Interpersonal interactions
A) are focused on a single purpose.
B) serve a combination of purposes.
C) are interactions a person holds internally.
D) are all of the above.

Accepted Answer

The answer of Interpersonal interactions
A) are focused on a single...

Question 7

Which of the following types of noise is NOT described correctly?
A) physical: interference that is external or internal to both the speaker and the listener
B) semantic: different meanings assigned by the speaker and listener
C) physiological: physical barriers within the speaker or listener, such as hearing loss or visual impairments
D) psychological: cognitive or mental interference, such as biases, closed-mindedness, or extreme emotions

Accepted Answer

Physical noise refers to external environmental distractions that interfere with the transmission of the message, such as background sounds, not internal interference within the speaker or listener.

Question 8

The social-psychological dimension of communication contexts deals with
A) status relationships among participants.
B) the sequence of communication events.
C) the rules and norms of the participants.
D) the mental state of the participants.

Accepted Answer

The social-psychological dimension of communication contexts involves understanding the status relationships among participants, which affects how communication is interpreted and conducted.

Question 9

A major goal of this text is to expand your competence so that you'll have
A) a formula for behaviour.
B) a greater resource bank of communication choices at your disposal.
C) to focus on relevant theory.
D) to analyze others' behaviour.

Accepted Answer

The text aims to expand the reader's competence by providing them with a greater resource bank of communication choices at their disposal. The other options - A, C, and D - are either too restrictive (formula for behavior) or not aligned with the main goal of the text.

Question 10

Communication is a __________ . At the same time that you send messages, you're also receiving messages from your own communication.
A) transactional view
B) face-to face communication
C) process
D) channel
E) all of the above

Accepted Answer

The transactional view of communication recognizes that communication is a two-way process, with both parties sending and receiving messages simultaneously. It goes beyond just the transmission of information (channel), and includes the context and interpersonal dynamics (face-to-face communication) that shape the communication process.

Question 11

Noise is
A) semantic.
B) psychological.
C) physical.
D) interference with a message.
E) all of the above.

Accepted Answer

Noise in communication can be semantic (related to misunderstanding of language or symbols), psychological (mental states that hinder communication), physical (external sounds or disturbances), and generally any interference with a message. Therefore, all the options correctly describe different aspects or types of noise.

Question 12

Saying that communication is irreversible means
A) we need to monitor our commitment messages.
B) we have to be careful about messages we may wish to withdraw.
C) we cannot withdraw a message.
D) we sometimes need to defend or justify our behavior.

Accepted Answer

Communication being irreversible means that once a message is sent, it cannot be taken back or erased. Therefore, option C is the correct answer. Options A, B, and D may also be relevant considerations in communication, but they are not directly related to the concept of irreversibility.

Question 13

Interpersonal Communication requires
A) self awareness, empathy.
B) principles of effective communication.
C) manners and etiquette.
D) self awareness, empathy, respect, genuineness, and humility.

Accepted Answer

Interpersonal Communication requires self awareness, empathy, respect, genuineness, and humility. These aspects are crucial for effective communication and building healthy relationships with others. Self-awareness allows us to understand our own emotions and how we communicate them, empathy enables us to understand the emotions and feelings of others, respect promotes a positive and cooperative environment, genuineness helps to build trust, and humility allows us to learn from and appreciate other perspectives. Together, these elements create a strong foundation for successful interpersonal communication. Manners and etiquette (Choice C) and principles of effective communication (Choice B) are important, but they are not sufficient without the elements listed in Choice D.

Question 14

Which of the following is NOT a principle of interpersonal communication?
A) Communication is unrepeatable.
B) Communication involves both content and relationship.
C) Communication is inevitable.
D) Communication is not dependent on the sharing of communication systems.

Accepted Answer

This statement is not a principle of interpersonal communication because communication is dependent on the sharing of communication systems such as language and cultural norms.

Question 15

Your interpersonal competence is
A) your knowledge of relevant theory.
B) your ability to communicate effectively.
C) your ability to put thoughts and feelings into a code.
D) a special type of message.

Accepted Answer

Interpersonal competence refers to the ability to communicate effectively and build connections with others. While knowledge of theory and the ability to code thoughts and feelings may be helpful, they are not the defining factors of interpersonal competence.

Question 16

Interpersonal communication occurs between two people who
A) share a relationship.
B) have an understanding.
C) are in a conflict.
D) send and receive messages.

Accepted Answer

The answer of Interpersonal communication occurs between two people who
A)...

Question 17

In a transactional view of communication,
A) only the speaker speaks and only the listener listens.
B) speaking and listening is simultaneous.
C) speaker and listener are interdependent.
D) a change in any one element does not affect the other elements.

Accepted Answer

The answer of In a transactional view of communication,
A) only...

Question 18

Which of the following is NOT an element in the communication process?
A) source-receiver
B) encoding-decoding
C) nonverbal communication
D) feedforward

Accepted Answer

The answer of Which of the following is NOT an...

Question 19

"We cannot not communicate" is a statement which means
A) every aspect of behaviour communicates.
B) it takes real effort to avoid communication.
C) in every interaction, someone is strong enough to make sure the other communicates.
D) you can drop out of a communication situation.
E) All of the above.

Accepted Answer

The statement "We cannot not communicate" means that every aspect of our behavior, whether intentional or not, is a form of communication. Even if we try to avoid communication, our body language or nonverbal cues still communicate something to those around us. Therefore, option A - every aspect of behavior communicates - is the best choice.

Question 20

Contradictory messages:
A) may be the result of the desire to communicate two different emotions or feelings
B) require an acceptance of all cultural practices
C) You communicate one feeling
D) help distinguish what is universal from what is relative

Accepted Answer

Contradictory messages may be the result of the desire to communicate two different emotions or feelings, as in the case of sarcasm or irony. The other options are not related to contradictory messages.

Quiz 1: Interpersonal Communication

Which of the following is an encoder?

Information with which we introduce messages before we send them is called

Which of the following is NOT an example of semantic noise?

"People from the west coast are all hippies" is an example of which kind of noise?

The five purposes of interpersonal communication are:

Interpersonal interactions

Which of the following types of noise is NOT described correctly?

The social-psychological dimension of communication contexts deals with

A major goal of this text is to expand your competence so that you'll have

Communication is a __________ . At the same time that you send messages, you're also receiving messages from your own communication.

Noise is

Saying that communication is irreversible means

Interpersonal Communication requires

Which of the following is NOT a principle of interpersonal communication?

Your interpersonal competence is

Interpersonal communication occurs between two people who

In a transactional view of communication,

Which of the following is NOT an element in the communication process?

"We cannot not communicate" is a statement which means

Contradictory messages: