Max is a trainer with the "Information Technology Consulting Firm." The CEO of a large business hired Max's firm to do a long-term training for her company. Max wants to get a sense of how the training is going so he can make any necessary changes over the next few months. He collects data from those in the firm that have participated in the training. He collects information from those who supervise past participants of the training. He also looks at job performance measures to assess progress in IT. Max is illustrating which of the following?
A) Basic research
B) Qualitative methods
C) Formative evaluation
D) Summative evaluation

Question

Quizplus · Accepted Answer

Max is conducting formative evaluation, which is the ongoing and continuous assessment of a program's effectiveness to make any necessary changes during the program's implementation. He is gathering feedback from participants and supervisors to improve the training as it progresses. Basic research involves the pursuit of knowledge for knowledge's sake without any specific practical application, while qualitative methods are research techniques that rely on non-numerical data such as interviews and observations. Summative evaluation, on the other hand, is the final evaluation of a program's effectiveness after it has been completed.

Max Is a Trainer with the "Information Technology Consulting Firm