Which of the following are ways to provide good customer service for patients?
A) Calling patients honey,sweetie,or dear to let them know you care about them
B) Giving patients special food and drinks to help them feel at home
C) Reviewing the medical records of all patients on your unit regardless of whether they are in your care
D) Offering your personal opinions to patients who ask for it
E) Asking yourself,if you were the patient,how you would want to be treated
Correct Answer:
Verified
Q9: Patients who work with their doctors get
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Q11: Most hospitals no longer limit the number
Q12: The H-CAPS or HCAHPS survey asks patients
Q13: Patients who are admitted to the hospital
Q15: Sympathy is:
A)understanding and relating to another person's
Q16: When patients are hospitalized,they:
A)hear and notice everything
Q17: Which of the following are benefits of
Q18: Which of the following are ways for
Q19: If patients experience poor customer service they
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