What should health care workers do when they call patients to inform them of their test results?
A)Have sufficient information at hand to answer the patient's questions
B)Provide details so that patients can go online and learn more about their conditions and potential treatment options
C)Expect that some patients will ask to speak with the doctor
D)All of the above
E)None of the above

Question

Quizplus · Accepted Answer

When calling patients to inform them of their test results, health care workers should be prepared with enough information to answer questions, provide details for further research, and anticipate requests to speak with the doctor.

What Should Health Care Workers Do When They Call Patients