Question 1

________ refers to an individuals' level of conscious cultural awareness and executive processing during cross-cultural interactions.Managers and leaders high in this cultural intelligence factor are more likely to develop trusting relationships with people from different cultures and have a higher likelihood of successful fusion teamwork and creativity.
A)Metacognitive CQ
B)Cognitive CQ
C)Motivational CQ
D)Behavioral CQ

Accepted Answer

Metacognitive CQ refers to an individual's ability to understand cultural differences and recognize one's own cultural biases, as well as the ability to adapt to new cultural situations. Individuals with high metacognitive CQ are more attuned to cultural differences and better able to interact with people from different cultures.

Question 2

A business owner based in a developed country refuses to do business with a supplier based in a developing country because he believes that the people and business in the developing country are inferior to the people and businesses in his country.This biased belief is best called:
A)collective narcissism.
B)implicit group metafavoritism.
C)ethnocentrism.
D)racism.

Accepted Answer

The biased belief that the people and businesses in a developing country are inferior to those in a developed country is an example of ethnocentrism. Ethnocentrism refers to the tendency for individuals to judge others based on their own cultural standards, thereby assuming that their own culture is superior to others.

Question 3

When meeting someone from a different culture it is more useful to focus on ________,or central tendencies and patterns within a culture which recognize that there are variations of beliefs,behavior and values within that culture.
A)prototype
B)stereotype
C)halo bias
D)fundamental attribution error

Accepted Answer

Focusing on prototypes allows for recognition of central tendencies within a culture while acknowledging that there is variation within that culture. Stereotypes, halo bias, and fundamental attribution error all involve making assumptions or judgments about individuals based on perceived characteristics of their cultural group, which is not helpful when trying to understand individuals within a particular culture.

Question 4

Consider two types of relational focus when it comes to teamwork.People with an ________ outlook focus on the extent to which they are autonomous and unique; in contrast,people with an ________ outlook focus on the extent to which they are embedded within a larger social network.
A)elite; egocentric
B)autocratic; authoritarian
C)independent; interdependent
D)interdependent; independent

Accepted Answer

The first type of relational focus described, focusing on autonomy and uniqueness, aligns with an independent outlook. The second type of relational focus, which focuses on embeddedness in a social network, aligns with an interdependent outlook. Therefore, the best choice is C, independent and interdependent.

Question 5

In regard to cultural values,in ________ cultures,members of high- and low-status groups communicate frequently,and do not go to great lengths to perpetuate differences.In ________ cultures and organizations,status differences are not easily permeated.
A)individualized; collective
B)direct; indirect
C)egalitarian; hierarchical
D)schmoozing; exclusive

Accepted Answer

The use of "permeated" suggests that, in hierarchical cultures, the status differences are hard to break down or overcome. Additionally, the term "egalitarian" contrasts with the term "hierarchical," suggesting that these two cultures are at different ends of a spectrum regarding status differences. Option A is also about cultural differences, but its focus is on individualism vs. collectivism, which is not the same as the way status differences are perceived. The terms "direct" and "indirect" (Option B) relate to communication styles rather than cultural values. Option D is a term that does not describe cultural value orientations.

Question 6

People in high ________ cultures express their ideas and would endorse statements such as,"People must always be ready to defend their reputation," and "If a person gets insulted and they don't respond,they will look weak."
A)relational
B)face
C)dignity
D)honor

Accepted Answer

The answer of People in high ________ cultures express their...

Question 7

Cultural intelligence is best described as:
A)the capability to adapt effectively to new cultural contexts.
B)reliability capital.
C)egalitarianism.
D)collectivism.

Accepted Answer

Cultural intelligence is a person's ability to adapt and function effectively in a variety of cultural contexts. This includes understanding and respecting cultural differences in attitudes, behaviors, and communication styles.

Question 8

The tendency for people of a culture to see a large social distance between those in the upper part of a social or organizational structure and those in the lower part is best known as a culture's ________.
A)illusion of transparency
B)flexibility
C)power distance
D)degrees of separation

Accepted Answer

The answer of The tendency for people of a culture...

Question 9

Cultural intelligence is made up of several factors,one of which focuses on a person's intelligence to be cognizant of the appropriate times to modify their verbal and non-verbal behavior.A person with this type of cultural intelligence would endorse statements such as: "I change my use of pause and silence to suite different cultural situations," and "I modify how close or far apart I stand when interacting with people from different cultures."
A)Metacognitive CQ
B)Cognitive CQ
C)Motivational CQ
D)Behavioral CQ

Accepted Answer

This statement refers to Behavioral CQ, which entails modifying one's verbal and non-verbal actions in different cultural situations. Metacognitive CQ refers to the ability to understand and control one's own thought processes related to cultural differences, cognitive CQ refers to the capacity to understand and think effectively across different cultural contexts, and motivational CQ refers to the willingness to engage with different cultures despite potential challenges or discomfort.

Question 10

People from individualistic cultures are more likely to use ________ pronouns; people from collectivistic cultures are more likely to use pronouns such as ________.
A)I,me,mine; we,us,ours
B)he,it,who; me,we,her
C)us,our,we; mine,me,I
D)which,none,some; herself,they,my

Accepted Answer

People from individualistic cultures tend to value independence and individual achievement, so they are more likely to use pronouns that emphasize themselves such as "I, me, and mine." On the other hand, people from collectivistic cultures tend to value group harmony and interdependence, so they are more likely to use pronouns that emphasize the group such as "we, us, and ours."

Question 11

People from different cultures can differ in many ways.The cultural value of egalitarianism refers to ________; the cultural value of hierarchy refers to ________.
A)the pursuit of personal welfare and self-interest; the maximization of the welfare of the group
B)the belief that status differences are permeable; the belief that social order is not easily permeated
C)the use of explicit,direct information exchange; the use of indirect,tacit messages
D)cognitive cultural intelligence; emotional and motivational cultural intelligence

Accepted Answer

The cultural value of egalitarianism refers to the pursuit of personal welfare and self-interest, while the cultural value of hierarchy refers to the belief that social order is not easily permeated. Therefore, option B is the correct choice. Option A is incorrect as it refers to individualism and collectivism, not egalitarianism and hierarchy. Option C is incorrect as it refers to direct and indirect communication, not cultural values. Option D is incorrect as it refers to different types of cultural intelligence, not cultural values.

Question 12

________ is the belief that the concepts and valuesof a culture and its people cannot be fully translated into,or fully understood in,other languages; that a specific cultural artifact (e.g.,a ritual)has to be understood in terms of the larger symbolic system of which it is a part.
A)Ethnocentrism
B)The iceberg model of culture
C)Cultural relativism
D)Cultural contagion

Accepted Answer

The description provided matches the concept of cultural relativism, which is the understanding that a culture's concepts and values cannot be fully translated or understood in other languages, and that specific cultural artifacts should be recognized as part of a larger symbolic system. Ethnocentrism is the belief that one's own culture is superior to others, the iceberg model of culture refers to the idea that culture has visible and invisible aspects, and cultural contagion is the rapid spread of cultural traits or practices through society.

Question 13

Exhibit 13-2 in the text reveals where different countries are positioned in terms of their culture's degree of individualism and power distance.The matrix position of countries like the United States,Great Britain and Australia would:
A)be similarly positioned to countries like Guatemala,Iran,and China.
B)be high in collectivism and high in power distance.
C)be highly individualistic,low in power distance.
D)be low in cultural intelligence and high in independence.

Accepted Answer

According to Exhibit 13-2, the United States, Great Britain, and Australia are all positioned in the quadrant designated as "Individualism" and "Low Power Distance." This means that these countries are highly individualistic and have a relatively low power distance, meaning people in these societies are not as focused on hierarchy and status as in other cultures. Therefore, the best choice is C: highly individualistic, low in power distance.

Question 14

One model of culture is based on a tripartite model of three cultural prototypes: face,dignity,and honor.People in high ________ cultures seek to maintain group harmony and not insult others.Communication in these cultures is highly context dependent,meaning that people do not bluntly make requests or demands,but rather signal information subtly.
A)relational
B)face
C)dignity
D)honor

Accepted Answer

The description given in the passage about seeking to maintain group harmony, subtle communication, and context-dependent communication all point to cultures that prioritize face and dignity. Honor cultures, on the other hand, tend to prioritize individual reputation and respect, and may use more direct communication styles. Therefore, option A) relational, which is not one of the three cultural prototypes mentioned in the passage, and option D) honor, which does not align with the described communication style, can be eliminated.

Question 15

The personality and unique character of a group is best known as its ________ and includes the group's assumptions,values,beliefs,norms,ideologies,and the structure of its social,political,economic,and religious institutions.
A)group potency
B)group entitativity
C)group identity
D)culture

Accepted Answer

The description provided refers to the concept of culture, which encompasses various aspects of a group's identity and character, including its shared beliefs and values. Group potency refers to the perceived ability of a group to accomplish goals, while group entitativity refers to the degree to which a group is perceived as a unified entity. Group identity generally refers to the self-concept and psychological connection that individuals have with a particular group. Therefore, the best choice is D, culture.

Question 16

When learning about a culture,a person can observe the cultural traits of a handful of people and form a ________,which is a generalized and usually faulty belief that everyone from a given culture is the same.
A)prototype
B)stereotype
C)halo bias
D)fundamental attribution error

Accepted Answer

A stereotype is a generalized and usually faulty belief about a group of people. It is formed when a person observes the cultural traits of a handful of people and assumes that everyone from that culture is the same. Prototypes refer to mental representations of a typical or idealized example of a concept, while halo bias and fundamental attribution error are different cognitive biases.

Question 17

Airbnb hosts in Japan deliberately keep quiet about their involvement with the online bed and breakfast site,concerned that their neighbors might have one bad interaction with a foreigner - more noise than is acceptable,leaving shoes where they are not permitted,or a trampled flowerbed - that might lead to problems with their landlord or police.This example of a conservative cultural outlook on behavior norms makes Japanese culture a ________ culture.
A)loose
B)dignity
C)honor
D)tight

Accepted Answer

The situation described suggests that Japanese culture is a tight culture, where social norms are strictly enforced and deviation from them is met with disapproval or punishment. The concern of the hosts about their neighbors' reactions to their Airbnb guests suggests a high level of conformity and a desire to maintain social order and avoid conflict. The emphasis on reputation and avoiding loss of face is also indicative of a tight culture.

Question 18

The ________ self is realized by differentiating ourselves from others; the ________ self is achieved by assimilating with significant others; and the ________ self is achieved by inclusion in large,social groups.
A)relational; individual; collective
B)individual; relational; collective
C)me-centered; we-centered; mixed-motive
D)independent; interdependent; codependent

Accepted Answer

The correct sequence is "individual; relational; collective." The individual self is about personal identity and uniqueness, the relational self is about connections and relationships with significant others, and the collective self is about identifying with larger groups or communities.

Question 19

Broadly speaking,people's self-concepts consist of three fundamental representations.One such self-concept is achieved by assimilating with significant others,and is based on personalized bonds of attachment.This is best termed as:
A)individual self.
B)relational self.
C)collective self.
D)cognitive identity.

Accepted Answer

The relational self is characterized by connections and attachments with significant others. This self-concept is shaped by our interpersonal relationships and is personalized based on those relationships. The individual self is more focused on personal achievements and characteristics, while the collective self is based on membership in a larger social group. Cognitive identity may involve self-awareness and introspection, but is not specifically related to relationships with others.

Question 20

When assessing cultural intelligence,there are four factors that are considered when looking at behavior,awareness,and knowledge.Which of the following factors reflects a person's self-efficacy to adjust to different cultures?
A)Metacognitive CQ
B)Cognitive CQ
C)Motivational CQ
D)Behavioral CQ

Accepted Answer

Motivational CQ refers to a person's level of interest, drive, and confidence to adapt to and interact with individuals from diverse cultural backgrounds. This includes a person's self-efficacy to adjust to different cultures, making it the correct factor for the given question. Metacognitive CQ relates to a person's ability to plan and monitor their own thinking and learning in cross-cultural situations. Cognitive CQ refers to a person's knowledge and understanding of different cultural practices, values, and beliefs. Behavioral CQ refers to a person's ability to adjust their behavior to fit different cultural norms and expectations.

Quiz 13: Multicultural Teams

A business owner based in a developed country refuses to do business with a supplier based in a developing country because he believes that the people and business in the developing country are inferior to the people and businesses in his country.This biased belief is best called:

When meeting someone from a different culture it is more useful to focus on ________,or central tendencies and patterns within a culture which recognize that there are variations of beliefs,behavior and values within that culture.

Consider two types of relational focus when it comes to teamwork.People with an outlook focus on the extent to which they are autonomous and unique; in contrast,people with an outlook focus on the extent to which they are embedded within a larger social network.

In regard to cultural values,in cultures,members of high- and low-status groups communicate frequently,and do not go to great lengths to perpetuate differences.In cultures and organizations,status differences are not easily permeated.

People in high ________ cultures express their ideas and would endorse statements such as,"People must always be ready to defend their reputation," and "If a person gets insulted and they don't respond,they will look weak."

Cultural intelligence is best described as:

The tendency for people of a culture to see a large social distance between those in the upper part of a social or organizational structure and those in the lower part is best known as a culture's ________.

People from individualistic cultures are more likely to use pronouns; people from collectivistic cultures are more likely to use pronouns such as .

People from different cultures can differ in many ways.The cultural value of egalitarianism refers to ; the cultural value of hierarchy refers to .

________ is the belief that the concepts and valuesof a culture and its people cannot be fully translated into,or fully understood in,other languages; that a specific cultural artifact (e.g.,a ritual) has to be understood in terms of the larger symbolic system of which it is a part.

Exhibit 13-2 in the text reveals where different countries are positioned in terms of their culture's degree of individualism and power distance.The matrix position of countries like the United States,Great Britain and Australia would:

The personality and unique character of a group is best known as its ________ and includes the group's assumptions,values,beliefs,norms,ideologies,and the structure of its social,political,economic,and religious institutions.

When learning about a culture,a person can observe the cultural traits of a handful of people and form a ________,which is a generalized and usually faulty belief that everyone from a given culture is the same.

The self is realized by differentiating ourselves from others; the self is achieved by assimilating with significant others; and the self is achieved by inclusion in large,social groups.

Broadly speaking,people's self-concepts consist of three fundamental representations.One such self-concept is achieved by assimilating with significant others,and is based on personalized bonds of attachment.This is best termed as:

When assessing cultural intelligence,there are four factors that are considered when looking at behavior,awareness,and knowledge.Which of the following factors reflects a person's self-efficacy to adjust to different cultures?