Through real-time chat, bulletin boards/newsgroups, and email postings at its Web site, companies are able to ________.
A) aggregate data used to design marketing mixes that meet user needs
B) build community
C) learn about products
D) all of the above
Correct Answer:
Verified
Q1: When everyone in the company who touches
Q2: A firm using relationship marketing focuses on
Q3: Individualized web portals are most often used
Q4: All of the following are metrics used
Q9: If two or more companies were to
Q11: In order to keep customers from viewing
Q14: Important tools that aid firms in customizing
Q17: Which of the following is referred to
Q18: Companies can use relationship marketing techniques to
Q19: Social CRM means that companies must interact
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