The nurse is involved in a conflict resolution situation with the parents of a 2-year-old boy. The parents are deciding if "spanking" the child is a disciplinary method that they will employ. The mother says, "I do not believe in spanking. I see it as abusive and demeaning." The mother's statement is an example of:
A) Cooperation
B) Assertiveness
C) Bargaining
D) Collaboration

Question

Quizplus · Accepted Answer

The mother's statement is an example of assertiveness, which involves expressing one's opinion firmly and confidently while respecting the rights and opinions of others. The mother is standing up for her belief that spanking is not an appropriate disciplinary method and is advocating for her child's well-being.

The Nurse Is Involved in a Conflict Resolution Situation with the Parents