Horowitz Identified Six Steps That Clinicians Can Take to More

Horowitz identified six steps that clinicians can take to more effectively work with immigrant populations. Which of the following is the first step?

A) Know yourself: providers, like clients, are influenced by culture, values, and language.
B) Expect immigrants to respect the health system of the community and comply with instructions.
C) Schedule all people of the same ethnic background to come to the community health clinic on the same day to provide consistency.
D) Learn to speak the language of the immigrant population fluently.