Dan won't give in to John's request for a new office computer. He claims that it is a budgetary issue, but in reality, it is about Dan's anger at John for his comments at a meeting. The win-win solution in this case can be best accomplished by:
A) avoiding unreasonable offers.
B) seeking common ground.
C) uncovering the "real" issues.
D) narrowing the scope of issues considered.

Question

Quizplus · Accepted Answer

In this scenario, it is important to dig deeper and uncover the real issue, which is Dan's anger at John. Once this issue is brought to light, it can be addressed and resolved, potentially leading to a compromise on the new office computer request. Seeking common ground or avoiding unreasonable offers may not address the underlying issue, and narrowing the scope of issues considered could limit the potential for a win-win solution.

Dan Won't Give in to John's Request for a New