______ reaches much wider than the traditional quality view of incoming inspection and process control-it means that the entire organization is working as a team, including top management and each and every employee.

Question

Quizplus · Accepted Answer

TQM (Total Quality Management) emphasizes the involvement of everyone in the organization in continuous improvement of quality, not just those directly involved in production or quality control. It includes top management, middle management, supervisors, and every employee at all levels. Therefore, it fits the definition given in the question. The other options are either unrelated (MBO, OB, PODS) or a misspelling of TQM (TMQ).

______ Reaches Much Wider Than the Traditional Quality View of Incoming