The most severe penalty for poor quality expectations is (are) ____________. If the quality of the inputs to the productive system is inferior, the final product will be inferior.
A) government sanctions
B) consumer boycotts
C) court cases
D) consumer complaints
E) the loss of sales

Question

Quizplus · Accepted Answer

The loss of sales is the most severe penalty for poor quality expectations as it affects the bottom line of the business. If customers are not satisfied with the quality of the product, they are less likely to make repeat purchases or recommend the product to others, resulting in a significant loss of sales for the company. This can impact the company's financial stability and long-term success. While government sanctions, consumer boycotts, court cases, and consumer complaints can also have negative consequences, the loss of sales is the most detrimental.

The Most Severe Penalty for Poor Quality Expectations Is (Are)