None of the alternatives presented are true. Sales training is important for both new and experienced salespeople, should focus on both product/company knowledge and selling skills, and can include a combination of on-the-job observation, classroom learning, and web-based learning. Each salesperson and company may have different needs and preferences for their training methods.

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Sales Training

Question 202

Multiple Choice

Sales training:

A) usually isn't necessary if a new salesperson has had similar selling experience calling on the same customers for a competing company.
B) programs should focus on product and company information-since research shows that training is not effective in developing selling skills.
C) is usually needed only for new salespeople.
D) should include on-the-job observation, but classroom and web-based learning is rarely needed.
E) None of these alternatives about sales training is true.

Correct Answer: