When a firm's product has won loyal customers, it can be successful for a long time-even in a mature or declining market.

Name: When a firm's product has won loyal customers, it can be successful for a long time-even in a mature or declining market.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

By having loyal customers, a firm can maintain its market share and continue to generate revenue, even as competitors enter the market or consumer demand declines.

When a Firm's Product Has Won Loyal Customers, It Can