With total quality management (TQM), a company's management makes the marketing department solely responsible for quality and customer service.

Name: With total quality management (TQM), a company's management makes the marketing department solely responsible for quality and customer service.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Total quality management (TQM) involves all departments of a company working together to improve quality and customer service, not just the marketing department.

With Total Quality Management (TQM), a Company's Management Makes the Marketing