Firms that operate on the Internet are at a disadvantage when it comes to using approaches like CRM.

Name: Firms that operate on the Internet are at a disadvantage when it comes to using approaches like CRM.
Brand: Quizplus
Rating: 4.9 (42 reviews)

Question

Quizplus · Accepted Answer

This statement is false. Firms that operate on the Internet can actually have an advantage when it comes to using approaches like CRM because they have access to vast amounts of customer data and can use technology to personalize interactions and enhance customer experiences.

Firms That Operate on the Internet Are at a Disadvantage