Adrian is served an exotic meal while traveling with Valatia Airlines.Adrian is pleasantly surprised by the quality of the meal and is a very happy customer.He is extremely satisfied with the exquisite customer service.In addition,the airlines also offered a special rebate on his next flight with Valatia Airlines.This is an example of a(n):

Question

Quizplus · Accepted Answer

The scenario described involves both tangible components (the meal and the rebate) and intangible components (the customer service and Adrian's level of satisfaction), therefore it falls under the goods-service continuum.

Adrian Is Served an Exotic Meal While Traveling with Valatia