Which of the following statements about an organization's mission statement is true?
A)Even though no one denies the importance of the mission statement,it is the least used of all the management tools.
B)An effective mission statement takes an internal organizational focus.
C)It should focus on the physical product or service that the organization is offering at present.
D)It should focus on the broad class of needs that the organization is seeking to satisfy.

Question

Quizplus · Accepted Answer

A mission statement should focus on the broad class of needs that the organization is seeking to satisfy. This helps to provide a clear direction for the organization's efforts and can be used as a guiding principle for decision-making. Option A is incorrect as mission statement is an important management tool. Option B is incorrect as an effective mission statement should take an external, customer-focused approach. Option C is incorrect as a mission statement need not focus only on the current product or service offering of the organization.

Which of the Following Statements About an Organization's Mission Statement