Ruth Eday Is Sorry She Ever Hired Helen Highwater Since

Ruth Eday is sorry she ever hired Helen Highwater since Helen's work is sloppy and often late.Moreover,she doesn't get along well with most of the other employees and frequently initiates arguments.According to reinforcement theory,the only effective way for Ruth to deal with Helen's behavior is to wait for Helen to do something good,and then praise and reward her for the result.
Reinforcement theory suggests that employees are motivated both by desire to receive a reward (positive reinforcement)and by the desire to avoid punishment (negative reinforcement).Thus,while Ruth could certainly try to use positive reinforcements such as praise,she could also try to change Helen's behavior by using negative reinforcements such as reprimands.She could also try to stop undesirable behavior by not responding to it.This approach is called extinction because the hope is that the unwanted behavior will eventually become extinct.