Christy and Lorenzo are waiting for the next event to start at a conference. They've never met each other before, but they are sitting next to each other, so they start chatting about their jobs and a vacation Christy recently took. Christy and Lorenzo's conversation is an example of
A) paralanguage.
B) negotiating.
C) small talk.
D) back-channeling.
E) constructive feedback.

Question

Quizplus · Accepted Answer

Christy and Lorenzo's conversation involves casual, light-hearted conversation about their jobs and a vacation. This is an example of small talk, which is typically used to establish rapport and build relationships. Paralanguage refers to nonverbal aspects of speech, negotiating involves seeking an agreement or compromise, back-channeling involves non-verbal responses to indicate engagement or understanding, and constructive feedback involves giving thoughtful and specific feedback to help someone improve.

Christy and Lorenzo Are Waiting for the Next Event to Start