Question 1

Which of the following is true of progress reports?

Accepted Answer

The answer of Which of the following is true of...

Question 2

Dina and Ephraim have been working on a project for work. Every so often, they provide their boss with a report that explains what tasks they have completed, any issues they have encountered, and a summary of what they plan to accomplish in the future. The reports Dina and Ephraim and submitting are ______ reports.

Accepted Answer

The reports Dina and Ephraim are submitting provide updates on what tasks they have completed and what they plan to accomplish in the future. This type of report is commonly known as a progress report, as it tracks the progress of a project over time. Option B, problem-solving reports, would be more focused on identifying and analyzing specific issues and proposing solutions, which is not the main focus of the reports in this scenario. Meeting minutes (option C) typically summarize key discussion points and action items from a meeting, which is not quite what is being provided here. A letter (option D) is a more general term that could encompass many different types of documents, but it is not specific enough to adequately describe these reports. Routine operational reports (option E) typically cover routine activities such as financial or inventory management, which is not the focus of these reports either.

Question 3

A progress report is a

Accepted Answer

A progress report is typically submitted on an as-needed basis to update stakeholders on the status of a project, program, or initiative. While it may have a standardized format, it is not necessarily a form that requires standard information to be filled in. It also does not typically offer a detailed analysis of a problem or make recommendations, but rather provides a brief update on progress towards established goals. It is also not intended to be read in 5 minutes and written in 15 minutes, but rather should be thoughtfully prepared and edited for clarity and conciseness. A report that provides a written account of a meeting is known as meeting minutes.

Question 4

Shabri's work involves creating and submitting market analysis reports every week. The market analysis reports have a standardized form and format. Shabri should use a(n) _____ to increase the efficiency of his task.

Accepted Answer

Shabri should use a template macro or merge document to increase the efficiency of his task. This will save time by automatically filling in standardized information and formatting the report in the correct way.

Question 5

Which of the following statements about letter reports is true?

Accepted Answer

Indirect-order letter reports tend not to use a subject line because they build up to the main point gradually, unlike direct-order reports which state the main point upfront and often include a subject line.

Question 6

Why do short reports require only a few coherence helpers?

Accepted Answer

Short reports are typically concise and to-the-point, so the readers do not need as many coherence helpers to navigate the information. Additionally, short reports often have fewer sections or subsections, which also reduces the need for transitional phrases.

Question 7

Which of the following is true about short reports?

Accepted Answer

Short reports typically consist of a title page (which may include a transmittal message/summary) and the body of the report. They are designed to be concise and focused, presenting key information in a clear and direct manner. Options A, C, D, and E are all incorrect statements.

Question 8

Which of the following reports is the best example of an unsolicited problem-solving report?

Accepted Answer

An unsolicited problem-solving report is one that is initiated by the writer without a request from others, often to address a perceived issue. A report recommending a change in policy or procedure fits this description as it suggests a solution to a problem identified by the writer.

Question 9

Luciana, a newly recruited apartment leasing assistant, has been given the responsibility of creating a weekly occupancy report. Like the previous analyst, Luciana has to send the finished report to the property manager. In this scenario, Luciana should

Accepted Answer

Luciana should use the direct order to present the information in her report. This means that she should start with the main point and then provide supporting details. This approach is more efficient and easier to understand for the property manager who will receive the report. It also helps to avoid confusion and ensures that the most important information is highlighted first.

Question 10

Which of the following is true of problem-solving reports?

Accepted Answer

The answer of Which of the following is true of...

Question 11

Which of the following is true about letter reports?

Accepted Answer

Letter reports are usually concise and to the point, and are often limited to three to four pages in length.

Question 12

When using standardized forms for periodic reports, a template merge document

Accepted Answer

The answer of When using standardized forms for periodic reports,...

Question 13

Ovsanna is the advertising manager at her company. She has noticed that Gerard, one of her employees, regularly arrives late to work and doesn't turn work in on time. She has talked to him about it, but he has not made any progress. Ovsanna believes it is time to speak with her superiors about firing Gerard. To do this, she will most likely write a ______ report.

Accepted Answer

A problem-solving report is used to identify and analyze a problem, propose solutions, and recommend a course of action. In this scenario, Ovsanna is faced with an employee who is consistently performing poorly despite previous discussions about the issue. Therefore, a problem-solving report would be the best choice to outline the problem, propose potential solutions, and recommend the termination of Gerard's employment.

Question 14

Which of the following is true about email reports?

Accepted Answer

Longer email reports are often sent as attachments to avoid cluttering the main email message with too much content. The email message itself serves as a transmittal message to introduce the main report.

Note: None of the other options are true about email reports. A) Email reports directed to higher administration should be more formal. B) Email reports are often used for internal communication as well and can be either formal or informal depending on the context. C) Email reports can use headings and graphics to make the information more organized and visually appealing. E) Email reports can be used for a variety of purposes, not just complex issues requiring in-depth research.

Question 15

Which of the following is true of short reports?

Accepted Answer

Shorter reports, like longer reports, use headings, though usually only one or two levels because of the report's brevity. A, B, C, and D are incorrect statements about short reports.

Question 16

Which of the following is true of routine operational reports?

Accepted Answer

Routine operational reports are regular reports that companies generate to provide information on their daily operations. They constitute the majority of the reports written within companies, as they are used to report routine matters such as sales, production, and finances.

Option B is incorrect as routine operational reports do not have any set length.

Option C is incorrect as routine operational reports are typically straightforward and do not require as much research or analysis as problem-solving reports.

Option D is incorrect as organizational culture can influence the content and format of routine operational reports.

Option E is incorrect as routine operational reports can be created using standardized forms or templates.

Question 17

Which type of short report is used primarily to present information to people outside the organization?

Accepted Answer

Letter reports are generally used to present information to people outside the organization. These reports are formal and structured and are often used in legal, medical or business settings. They are also known as formal reports. Informal reports are used within the organization, while email and memo reports are used for quick communication within the organization. Direct order reports are used to give instructions within the organization.

Question 18

Which of the following statements about letter reports is correct?

Accepted Answer

Letter reports generally use personal pronouns such as I, we, and you to create a more personal and direct tone.

Question 19

Which of the following best describes the purpose of coherence helpers?

Accepted Answer

Coherence helpers are used to connect different sections of a report and maintain the overall flow of information. They help the reader understand how each section is related to the overall goal of the report, making it easier for them to navigate through the document. Option B, D, and E are incorrect because coherence helpers are not used to present the report in a personal or informal manner or to present information directly without summaries or transitional devices. Option C is also incorrect because coherence helpers do not necessarily reduce the length of the report.

Question 20

Short reports differ from long reports in that short reports

Accepted Answer

Short reports are typically concise and focused, so they have less need for the coherence helpers that longer reports require. They also tend to have less introductory material and may use a more impersonal style of writing. While short reports may give readers previews, they are not necessarily more likely to do so than long reports. The order in which information is presented can vary depending on the writer's purpose and audience, so it is not a distinguishing feature of short reports.

Quiz 12: Creating the Right Type of Report