When presenting bad news, you should avoid using

Name: When presenting bad news, you should avoid using
Brand: Quizplus
Rating: 4.7 (40 reviews)

Question

Quizplus · Accepted Answer

When presenting bad news, it is best to avoid using the second person (you) as it can come across as accusatory or blaming. Instead, it is better to use a neutral or compassionate tone by using either the first person (I) or third person (they). Using the we-viewpoint may also insinuate collective responsibility, which can further upset the recipient of the bad news.

When Presenting Bad News, You Should Avoid Using