Which of the following should you do when making an adjustment refusal?

Question

Quizplus · Accepted Answer

It is important to logically present your reasons for refusal, using your company's relevant policy or practice to justify your decision. This approach can help the reader understand that your decision is not based on personal bias or preference, but rather on established guidelines. Beginning on the point of disagreement (A) may come across as confrontational and defensive, while trying to tell the reader what they want to hear (B) may lead to false promises or misunderstandings. Using a subdued, negative tone (D) may be seen as unprofessional, and refusing in a roundabout way (E) can create confusion and frustration for the reader.

Which of the Following Should You Do When Making an Adjustment