Which of the following should be used to close an adjustment refusal message?

Question

Quizplus · Accepted Answer

Using an appropriate, positive comment can help leave a good impression and maintain a positive relationship with the reader, despite the inability to grant the adjustment request. Apologizing or referring to facts related to the problem may not be necessary if the adjustment has already been refused. A brief account of the reader's mistakes or a statement claiming no one is at fault may come across as accusatory or dismissive.

Which of the Following Should Be Used to Close an Adjustment