Which of the Following Should You Avoid When Selecting a Strategy

Which of the following should you avoid when selecting a strategy for announcing negative news?

A) cementing your effort to cover the matter positively
B) choosing a strategy that prepares your reader to accept the bad news
C) leaving your reader with the feeling that you have considered his or her interests despite the negative announcement
D) selecting a strategy that will set up or begin the explanation that justifies the announcement
E) informing your reader about the negative news in a blunt, direct, and honest manner