Question 1

Kantian ethics fails to account for

Accepted Answer

Kantian ethics is based on the idea of the categorical imperative, which means that we must act in a way that we would want everyone else to act in similar situations. However, this approach does not take into account extenuating circumstances, such as a person being forced to act in a certain way due to circumstances beyond their control. This can lead to situations where the application of Kantian ethics results in unjust outcomes.

Question 2

Create a brief example illustrating how emphasizing the positive can become unethical.

Accepted Answer

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Question 3

Consider the following statement: "We cannot exchange this item as you have not supplied us with the original purchase invoice." How can this statement be changed to avoid blaming the reader? List some strategies that help you avoid blaming the reader.

Accepted Answer

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Question 4

What does the term "rubber stamps" mean? Why is the use of rubber stamps detrimental to building goodwill with a reader?

Accepted Answer

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Question 5

Which of the following do organizations use to indicate their core values and clarify which behaviors they believe are unethical?

Accepted Answer

Organizations use a code of conduct to indicate their core values and clarify which behaviors they believe are unethical. A code of conduct is a set of guidelines and standards that defines an organization's values and ethical principles. It outlines the rules and expectations for employees, vendors, and other stakeholders, and helps to promote integrity and accountability within the organization.

Question 6

List five techniques that enhance courtesy in business messages.

Accepted Answer

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Question 7

Briefly explain the you-viewpoint.

Accepted Answer

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Question 8

Which approach to ethics is focused on achieving the greatest good for the largest number of people?

Accepted Answer

Utilitarian ethics is focused on achieving the greatest good for the largest number of people. It is based on the principle of maximizing overall happiness and reducing suffering.

Question 9

Explain why it is important to choose the right level of formality for a message, and give examples of a situation when you would use a more formal style and a situation when you would use a less formal style.

Accepted Answer

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Question 10

Briefly explain the importance of credibility, integrity, and restraint in the workplace.

Accepted Answer

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Question 11

What are the three major techniques of emphasizing the positive and de-emphasizing the negative in business messages?

Accepted Answer

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Question 12

Albert works for a charity fund. This year the charity has a limited amount of money, and Albert has to choose which project will receive funding. Of the projects he has to chose from, one will help 200 children go to summer camp, a second will build a well that will give clean water to 900 people, a third will give college scholarships to 150 students, a fourth will provide houses to 15 families, and a fifth will provide free daycare to 100 low-income families. If Albert follows the utilitarian philosophy, which project will he choose?

Accepted Answer

If Albert follows the utilitarian philosophy, he will choose the project that will provide the greatest amount of overall benefit or happiness to the greatest number of people. In this case, the project to build a well that will give clean water to 900 people will provide the most benefit to the largest number of people, making it the best choice according to utilitarianism.

Question 13

Kantian ethics depends on humans being

Accepted Answer

Kantian ethics is based on the idea that ethical decisions should be made by using one's rational capabilities to determine the right course of action. It emphasizes the importance of making decisions based on objective rationality rather than subjective emotions, making rationality a critical element of Kantian ethics.

Question 14

Explain the difference between a lie of commission and a lie of omission, and provide an example of each.

Accepted Answer

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Question 15

Which ethical model asks the question "What would a virtuous person do?"

Accepted Answer

The Aristotelian ethical model asks the question "What would a virtuous person do?"

Quiz 6: Building Positive Relationships Through Communication