Of the following, which is NOT an environmental design condition that irritates shoppers according to Alain d'Astous?
A)Arrangement of store items is always the same.
B)No mirror in the dressing room.
C)Unable to find what one needs.
D)Directions within the store are inadequate.
E)Store is too small.

Question

Quizplus · Accepted Answer

Alain d'Astous's research on environmental design conditions that irritate shoppers does not list the constant arrangement of store items as an irritant. The other options (B, C, D, E) are considered irritants because they directly impact the shopping experience by making it difficult for customers to try on, find, navigate, or feel comfortable within the store due to space constraints.

Of the Following, Which Is NOT an Environmental Design Condition