Airlines are considered a low-contact service when compared to auto repair.

Name: Airlines are considered a low-contact service when compared to auto repair.
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Question

Quizplus · Accepted Answer

Airlines are considered a high-contact service because they involve significant interaction between the service provider and the customer, especially in activities like check-in, boarding, and in-flight services, unlike auto repair which can often be done with minimal customer interaction.

Airlines Are Considered a Low-Contact Service When Compared to Auto