Question 1

You have an internal SCSI hard drive, a SCSI controller, an external SCSI DVD drive, and an external SCSI CD-RW to connect to a SCSI chain. Which should receive a SCSI ID of 7?

Accepted Answer

The SCSI controller should receive the SCSI ID of 7 because it is typically assigned the highest priority on the SCSI chain, and ID 7 has the highest priority.

Question 2

Which type of hard drive sometimes uses a terminator?

Accepted Answer

SCSI hard drives sometimes use a terminator to prevent signal reflections and ensure proper communication between the devices. PATA IDE and SATA IDE do not require terminators, and USB is not a type of hard drive.

Question 3

Which Windows XP utility can be used to delete unused files to reclaim some hard drive space?

Accepted Answer

Disk Cleanup is the Windows XP utility that can be used to delete unnecessary files such as temporary files, offline web pages, and error reports to reclaim some hard drive space. Desktop Cleanup is used to clean up unused icons on the desktop, System Restore is used to restore the system to a previous state, and ScanDisk is used to check for errors on the hard drive.

Question 4

What is the maximum length for a SATA cable?

Accepted Answer

The maximum length for a SATA cable is 3.3 feet. Going beyond this length can cause signal degradation and data loss. Therefore, choice C is the best option.

Question 5

Which hard drive type would load Windows 8 the fastest?

Accepted Answer

SSDs (Solid State Drives) have no moving parts and use flash memory to store data, resulting in faster read and write speeds compared to traditional mechanical hard drives. Therefore, an SSD would load Windows 8 the fastest. SAS (Serial Attached SCSI) is also a fast option, but generally more expensive and less common in consumer-grade computers. eSATA (External SATA) and SATA (Serial ATA) are types of connections used to connect hard drives to a computer and do not affect speed directly. PATA (Parallel ATA) is an older, slower hard drive interface that is not commonly used today.

Question 6

Which of the following is NOT a consideration when adding a SCSI chain?

Accepted Answer

While it is recommended to arrange devices in physical order of ID priority for optimal performance, it is not a crucial consideration when adding a SCSI chain. The other options - setting a unique and proper SCSI ID, terminating both ends of the SCSI chain, and connecting proper cables - are crucial considerations and must be done correctly to ensure proper functioning of the SCSI chain.

Question 7

What Windows XP utility can be used to change a FAT16 or FAT32 hard drive partition to NTFS without losing any data?

Accepted Answer

The CONVERT utility in Windows XP can be used to change a hard drive partition from FAT16 or FAT32 to NTFS without losing any data. HDMANAGE is not a valid utility in Windows XP. FORMAT and FDISK will both erase all data on a partition. While the Disk Management Tool can be used to manage partitions, it does not have the ability to convert a partition from one file system to another without data loss.

Question 8

You have an internal SCSI hard drive, a SCSI controller, an external SCSI DVD drive, and an external SCSI CD-RW to connect to a SCSI chain. Assuming no preset restrictions on the hard drive ID, which is the best candidate for a SCSI ID of 6?

Accepted Answer

The answer of You have an internal SCSI hard drive,...

Question 9

A SCSI ID setting of 101 refers to a SCSI ID of

Accepted Answer

The SCSI ID setting is a binary value where each digit refers to a SCSI ID. The rightmost digit has a value of 0, the next digit to the left has a value of 1, then 2, 3, and so on. Therefore, a SCSI ID setting of 101 indicates a SCSI ID of 5, as the second digit from the right (1) represents SCSI ID 2 and the leftmost digit (1) represents SCSI ID 4, which, when added together, gives us SCSI ID 5.

Question 10

Which of the following is NOT important in assigning SCSI IDs?

Accepted Answer

While assigning SCSI IDs, it is important that all devices have unique IDs (A), slower devices should have higher priority IDs (B), and the hard drive that the system boots to may have a preset ID (D). However, ID priority does not necessarily need to match the order of appearance on the SCSI chain (C).

Question 11

A motherboard has two PATA IDE connectors, A and B. A is nearer the edge than B. The IDE cable from A connects to a 500GB hard drive and then to a 200GB hard drive. The IDE cable from B connects to an R/W optical drive and then to a Blu-ray optical drive. Assuming the setup is optimal, which of the following describes the 500GB hard drive?

Accepted Answer

The hard drive connected to IDE connector A is the primary master because it is the first device on that IDE channel. The 200GB hard drive is the primary slave. The optical drives connected to IDE connector B are irrelevant to the designation of the hard drive on IDE connector A.

Question 12

A teacher calls the help desk, "Hi, my name is Cheryl Schmidt and I called in a problem yesterday that my IP phone won't work in my office. I just got a note through my email that states the problem was closed, but when I came in to work today, my office phone still does not have a phone number and it does not work. Which statement would be the most appropriate from the help-desk technician?

Accepted Answer

The most appropriate response would be to offer to help solve the problem with the teacher right away. Blaming the help desk technician or passing the issue off to a supervisor or another technician does not solve the problem and does not provide good customer service. Collaborating with the teacher to resolve the issue is the most effective and proactive solution.

Question 13

When using NTFS as a file system, what can be used to control the amount of hard disk space each user on the machine can have as a maximum?

Accepted Answer

Disk quotas can be used to control the amount of hard disk space each user can consume on an NTFS file system. This feature enables administrators to restrict users from consuming too much space on a shared drive or partition, ensuring there is always sufficient space for critical files and applications. Logical drives and extended partitions are partitioning schemes, and Security Center is a Windows service that monitors system security settings and alerts users to potential issues.

Question 14

Which of the following is the highest priority SCSI ID?

Accepted Answer

SCSI ID 7 is typically reserved for the SCSI controller, making it the highest priority ID in a SCSI chain.

Question 15

The maximum PATA IDE cable length is inches according to the specification.

Accepted Answer

The maximum PATA IDE cable length according to the specification is 18 inches. This limitation helps to reduce signal timing issues and maintain data integrity.

Question 16

Which command would be used to write a boot sector to the system partition on a Windows XP computer?

Accepted Answer

The FIXBOOT command is used to write a new boot sector to the system partition on a Windows XP computer. FDISK is an old command used for disk partitioning in MS-DOS and Windows 95/98. BOOT.INI and BOOTCFG are used for editing the system boot configuration file, but they do not write a new boot sector.

Question 17

Which statement about SATA is true?

Accepted Answer

SATA uses a smaller cable than PATA.

Question 18

A teacher calls the helpdesk, "Hi, my name is Cheryl Schmidt. My IP phone won't work. Can you help me?

Accepted Answer

The best choice is to get some information from the teacher to troubleshoot the problem. This shows a helpful and professional approach to resolving the issue.

Answer: A and D are not good choices. Option A blames someone else and does not offer any solutions, while option D is dismissive and unprofessional. Option B may not be feasible as the helpdesk technician may need more information to diagnose the problem.

Question 19

Which hard drive could be removed when power is applied to the computer?

Accepted Answer

eSATA drives are designed to be externally connected and disconnected while the computer is powered on, making them hot-swappable.

Question 20

Which of the following is NOT a category of terminators?

Accepted Answer

Terminators are used in SCSI (Small Computer System Interface) technology to signify the end of a chain of devices. SE (Single-Ended), LVD (Low Voltage Differential), and HVD (High Voltage Differential) are all types of SCSI terminators. CL (Cable Length) is not a category of terminators; it refers to the length of a cable, not a type of terminator.

Quiz 7: Storage Devices