Customers are considered an environmental factor because they ________.
A) use the Internet to research products
B) generate employer branding
C) expect quality products and after-purchase service
D) invest in corporations

Question

Quizplus · Accepted Answer

C)Customers constantly demand high-quality products and after-purchase service.Therefore,a firm's workforce should be capable of providing top-quality goods and services.These conditions relate directly to the skills,qualifications,and motivations of the organization's employees.

Customers Are Considered an Environmental Factor Because They ________