Jerry Stead Is the Chairman of Ingram Micro, a Technology

Jerry Stead is the chairman of Ingram Micro, a technology provider with 13,000 employees. He answers his own phone line to take calls from employees and declares that if the company is doing something right he loves to hear about it. He also wants to know if there's something they should be doing differently. Jerry Stead is building teamwork by:

A) creating an organizational culture that rewards listening.
B) rewarding employees with cash bonuses for good ideas.
C) giving high performers separate perks they value.
D) bolstering employee fairness.