At the ________ level of a firm,the routine,day-to-day business processes and interactions with customers occur.
A) strategic
B) tactical
C) operational
D) managerial
E) executive

Question

Quizplus · Accepted Answer

The operational level of a firm involves the daily operations and processes that directly involve customers and the production of goods or services. This includes tasks such as sales, customer service, and production management. The strategic level is concerned with long-term planning and overall direction of the firm, while the tactical level is focused on implementing specific initiatives or projects. The managerial and executive levels involve overseeing these different levels and making decisions that impact the entire organization.

At the ________ Level of a Firm,the Routine,day-To-Day Business Processes