Solved

Matching

Question 13

Matching

Matching

Premises:
Remains quiet and is unresponsive to client
Avoids focusing attention on client
Listens carefully to clients
Does not talk concisely
Allows client to lead the conversation
Asks client open-ended questions
Uses broad opening statements.
Changes the subject when talking to the client
Uses clichés for clarity
Shows interest and involvement
Responses:
Uses therapeutic communication techniques
Blocks communication process

Correct Answer:

Remains quiet and is unresponsive to client
Avoids focusing attention on client
Listens carefully to clients
Does not talk concisely
Allows client to lead the conversation
Asks client open-ended questions
Uses broad opening statements.
Changes the subject when talking to the client
Uses clichés for clarity
Shows interest and involvement
Related Questions

Unlock this Answer For Free Now!

View this answer and more for free by performing one of the following actions

qr-code

Scan the QR code to install the App and get 2 free unlocks

upload documents

Unlock quizzes for free by uploading documents