Question 1

Which of the following refers to a system that summarizes detailed data from the transaction processing systems in standard reports for middle-level managers?
A)Data processing system (DPS)
B)Management information system (MIS)
C)Decision support system (DSS)
D)Executive support system (ESS)

Accepted Answer

Management Information System (MIS) refers to a system that summarizes detailed data from the transaction processing systems in standard reports for middle-level managers. Data Processing System (DPS) refers to a system that processes raw data into a useful format, Decision Support System (DSS) refers to a system that helps in making non-routine decisions, and Executive Support System (ESS) refers to a system that provides top-level executives with quick access to summarized reports and key performance indicators.

Question 2

Creating finished goods and services using raw materials and personnel pertains to which of the following functions?
A)Marketing
B)Research
C)Production
D)Human resources

Accepted Answer

The production function involves the utilization of raw materials, personnel, and equipment to create finished goods or services. Marketing involves promoting and selling these finished goods, research involves gathering and analyzing information to improve the production and marketing processes, and human resources involves managing personnel and recruiting new employees.

Question 3

A transaction processing system is also referred to as a:
A)sales order processing
B)data processing system
C)management information system
D)database management

Accepted Answer

A transaction processing system is essentially a type of data processing system specifically designed to handle a large volume of routine, structured transactions. It is not limited to sales order processing, management information systems, or database management, although it can interact with these systems.

Question 4

What documentation shows the difference between the income and expenses of the company for a specific time period?
A)Income statements
B)Balance sheets
C)Accounts payable
D)Purchase order

Accepted Answer

Income statements, also known as profit and loss statements, show the company's revenues, expenses, and profits (or losses) for a specific time period. Therefore, they are the best choice to compare and analyze the difference between the company's income and expenses. Balance sheets show the company's assets, liabilities, and equity at a specific point in time. Accounts payable and purchase orders are related to the company's expenses, but they do not provide a comprehensive view of the income and expenses for a specific time period.

Question 5

An example of this type of report would be a sales report that shows that certain items are selling significantly above or below forecasts.
A)Periodic
B)Demand
C)Inventory
D)Exception

Accepted Answer

An exception report highlights data points that fall outside of expected or normal values, such as certain items selling significantly above or below forecasts in a sales report.

Question 6

This system is a flexible tool for data analysis, since its reports do not have a fixed format.
A)Management information system
B)Decision support system
C)Transaction processing system
D)Executive support system

Accepted Answer

A decision support system is designed to provide flexible and adaptable reports for data analysis, while the other systems listed typically have more structured and fixed formats for their reports.

Question 7

This typically consists of transactions from the transaction processing system.
A)System software
B)External data
C)Decision model
D)Internal data

Accepted Answer

Internal data refers to data that is generated and collected within the organization, such as transactions from the transaction processing system.

Question 8

This records assets, liabilities, and the equity owned by the owners of an organization.
A)Balance sheet
B)Accounts payable
C)Income statement
D)Payroll

Accepted Answer

A balance sheet is a financial statement that records the assets, liabilities, and equity of an organization. Accounts payable are only one type of liability and are not a comprehensive financial statement. An income statement records revenue and expenses, but does not provide information on assets and liabilities. Payroll is a process for calculating and distributing employee salaries, which is not related to recording financial statements.

Question 9

Who is responsible for operational matters and monitoring day-to-day events?
A)Supervisor
B)Middle management
C)Stockholders
D)Top management

Accepted Answer

Supervisors are typically responsible for managing the day-to-day operations within a specific department or area. They are responsible for monitoring events, ensuring that tasks are completed on time and to the required standard, and managing the performance of their team members. Middle management may also be involved in operational matters, but their responsibilities typically extend beyond day-to-day operations. Stockholders are the owners of the company and are not directly involved in operational matters. Top management may be responsible for setting the overall strategic direction of the company, but they are not typically involved in day-to-day operations.

Question 10

In a GDSS, the _____ is generally the decision maker.
A)programmer
B)technician
C)user
D)client

Accepted Answer

In a GDSS (Group Decision Support System), the user is generally the decision maker. The system is designed to support the decision-making process of a group of people, typically in a business or organizational setting. While programmers and technicians may be involved in developing and maintaining the system, and clients may provide input or feedback, it is the users who ultimately make the decisions.

Question 11

Which system presents information in a highly summarized form?
A)Transaction processing system (TPS)
B)Management information system (MIS)
C)Decision support system (DSS)
D)Executive support system (ESS)

Accepted Answer

The answer of Which system presents information in a highly...

Question 12

The _____ keeps records of the number of each kind of part or finished good in the warehouse.
A)payroll
B)inventory control system
C)sales order processing
D)general ledger

Accepted Answer

Inventory control system keeps records of the number of each kind of part or finished good in the warehouse. Payroll is related to employee salaries, sales order processing deals with order placement and shipment, and general ledger tracks financial transactions.

Question 13

_____ systems help supervisors by generating databases that act as the foundation for other information systems.
A)Decision support
B)Management information
C)Transaction processing
D)Executive support

Accepted Answer

Transaction processing systems are fundamental in generating databases that serve as the basis for other information systems by capturing and processing the detailed data necessary for the operations of an organization.

Question 14

Regional managers can compare their regular sales reports with that of the other regional managers by using:
A)management reports
B)periodic reports
C)exception reports
D)demand reports

Accepted Answer

The answer of Regional managers can compare their regular sales...

Question 15

Money collected from or owed by customers is called:
A)accounts payable
B)inventory
C)accounts receivable
D)sales order processing

Accepted Answer

Money collected from or owed by customers is referred to as accounts receivable.

Question 16

The _____ activity records the customer requests for products or services.
A)payroll
B)sales order processing
C)inventory
D)accounts receivable

Accepted Answer

The sales order processing activity involves recording and processing customer orders for products or services. The other options - payroll, inventory, and accounts receivable - do not directly relate to customer requests for products or services.

Question 17

Promoting, selling, and distributing the organization's goods and services pertains to which of the following functions?
A)Marketing
B)Production
C)Accounting
D)Research

Accepted Answer

Promoting, selling, and distributing the organization's goods and services are all part of the marketing function. Production deals with the creation of the goods and services, accounting deals with financial tracking and reporting, and research involves gathering information to inform business decisions.

Question 18

Who uses management information systems?
A)Employee-level workers
B)Supervisors
C)Middle-level managers
D)Top-level managers

Accepted Answer

Middle-level managers and top-level managers are the primary users of management information systems. These systems provide important data and insights to help with decision-making and control within an organization. Employee-level workers and supervisors may interact with the system, but not to the same extent as middle-level and top-level managers.

Question 19

This level of management is involved with tactical planning and implementing the long-term goals within an organization.
A)Top management
B)Middle management
C)Supervisors
D)Stockholders

Accepted Answer

Middle management is responsible for the planning and implementation of the long-term goals within an organization. They translate the strategic goals set by top management into specific objectives and action plans. Top management is involved in setting the overall direction and vision for the organization, while supervisors are responsible for the day-to-day guidance and direction of employees. Stockholders are owners of the organization and do not have direct involvement in management activities.

Question 20

This level of management is concerned with long-range planning and uses information that will help them plan the future growth and direction of the organization.
A)Top management
B)Middle management
C)Supervisors
D)Stockholders

Accepted Answer

Top management is responsible for the overall direction and strategic planning of the organization. They use information and analysis to make long-term decisions about the future growth and direction of the organization. Middle management is more focused on implementing the plans and strategies that are set by top management, while supervisors are responsible for the day-to-day management of employees and operations. Stockholders are not involved in the day-to-day management of the company, but rather have a financial interest in its success.

Quiz 10: Information Systems

Which of the following refers to a system that summarizes detailed data from the transaction processing systems in standard reports for middle-level managers?

Creating finished goods and services using raw materials and personnel pertains to which of the following functions?

A transaction processing system is also referred to as a:

What documentation shows the difference between the income and expenses of the company for a specific time period?

An example of this type of report would be a sales report that shows that certain items are selling significantly above or below forecasts.

This system is a flexible tool for data analysis, since its reports do not have a fixed format.

This typically consists of transactions from the transaction processing system.

This records assets, liabilities, and the equity owned by the owners of an organization.

Who is responsible for operational matters and monitoring day-to-day events?

In a GDSS, the _____ is generally the decision maker.

Which system presents information in a highly summarized form?

The _____ keeps records of the number of each kind of part or finished good in the warehouse.

_____ systems help supervisors by generating databases that act as the foundation for other information systems.

Regional managers can compare their regular sales reports with that of the other regional managers by using:

Money collected from or owed by customers is called:

The _____ activity records the customer requests for products or services.

Promoting, selling, and distributing the organization's goods and services pertains to which of the following functions?

Who uses management information systems?

This level of management is involved with tactical planning and implementing the long-term goals within an organization.

This level of management is concerned with long-range planning and uses information that will help them plan the future growth and direction of the organization.